Mac Support Company Gold Coast2020-11-30T07:03:42+00:00

Mac Support Company Gold Coast Area

The Gold Coast Mac Experts

About Us

    Why Choose Us

    Mac Support Gold Coast

    MAC SUPPORT GOLD COAST – Without a doubt, your Mac is something that you love! You obviously want to enjoy it and get the very best from it with minimum or no hassle. At Mac It Up, we not only have the products but also the technological know how to provide the best Mac support to our valued clients. We can help you whether you are a new user, seasoned Mac veteran, a business or home user.

    Our Mac hard drives can suit both your portable and desktop computers. We stock a wide variety of Mac SSD drives that are made using the latest technology combining performance and speed with reliability. In case you want a perfect Mac Storage Solution, worry not because we have a HUGE selection of Mac NAS Storage Servers to choose from.

    At Mac It Up, we support Mac-based companies who have 1-50 users in the Gold Coast area of Australia. Or if you’re a home user we have dedicated and professional staff to help you with all of your IT needs. Backed by more than 24 years of experience, we offer more than the simple nuts and bolts associated with computer setup.

    Our Mac Services – Gold Coast

    Mac Support Gold Coast

    Mac Support

    We offer cutting edge Mac support services to ensure that your computers are making you money at all times and that there are very minimal downtimes and greater productivity.

    Mac Repairs Gold Coast

    Mac Repairs

    MAC It Up are the IT pros who specialize in repairing Mac machines. We offer prompt and proactive maintenance service to foresee any problems before they occur.

    Mac Upgrades Gold Coast

    Mac Upgrades

    Not only are upgrades cost effective but they can also transform your Mac computer from a slow and lethargic machine to a super computer that has a lot more capabilities..

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    Supporting Your Business

    Wherever You Are

    24 Hours a Day 7 Days a Week

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    Our company’s main focus is Managed Services and this means businesses outsourcing their IT services to us, allowing them to focus on their core competencies. We have realized that the main method of delivering IT is greatly flawed because it is entirely reactive.

    You can compare it with driving your car till it breaks down and then taking to an auto shop to be fixed. Our proactive services ensure that our clients’ systems are always running. We are always monitoring their entire networks every single day throughout the year. We also conduct security patches and Apple as well as 3rd party updates.

    Also, we offer a helpdesk for prompt resolutions and support when issues arise. Even more importantly, we work as your trusted advisor. We will be side-by-side with you in our proactive approaches and help you navigate the always changing IT needs.

    Mac It Up offers comprehensive Mac services. By using our technicians, you can rest easy knowing that you have someone who thoroughly understands the Mac products and the networking and internet services. In other words, it means that you will get fast and effective support for Mac network environment.

    We also fix Apple Mac Servers & networks. If you have Apple Mac Server and quality networking, it is possible to have all your email, calendars, web, contacts as well as other services hosted on your own server and then synchronized with your iPad, Mac Book and iPhone. Get in touch with us today to discover what you can do with your Mac gadget.


    If you have a business on the Gold Coast, do not worry because we are here to help you. We offer Onsite as well as remote Mac Support, repairs and installations for small businesses. We have senior technicians who have also been certified and are experienced in a broad range of Apple Mac services like iMacs, Apple Mac Networks, iPads, iTunes, iCloud, MacBook Air, MacBook Pro, Mac Mini,  and iPhone.

    Mac Support Service Includes

    Not only can we repair your business Macs but also help you with Mac OSX Operating System and all types of software issues. This includes malware and virus removal and installing your email client (entourage, outlook and Mac mail among other things).
    Recently bought new computers for your company? Don’t worry because we will assist you install all the necessary programs like Microsoft Office. We will also help you not only choose but also install Security/Antivirus solution that will best protect your business data.

    We will also advise you on how you can keep your valuable data like documents, videos and photos safely and also give you a routine backup schedule to help you protect your data. Lastly, we will also give you the necessary tips and tricks to ensure that your system runs smoothly and without any hitches.

    No matter where you are geographically located, as long as you have a high speed internet connection we are right there with you. Literally! Mac It Up can safely establish a remote screen sharing session through a secure encrypted connection that is controlled completely by you.


    Upgrading a Mac computer is notoriously tricky, which is why you require an expert to do it for you. And Mac computers can last very long, meaning you cannot just toss it away. At Mac It Up, we help local businesses on the Gold Coast to upgrade their Mac devices so that they can perform faster and have even greater capability. Specific things we can help you with include:

    Mac Upgrade Service Includes

    Upgrading your hard drive to SSD – A faster hard drive means that your software launch is much faster and the operating boot is also faster. This is actually one of the most significant upgrades that you can make to your machine.

    Upgrading Your RAM – We can help upgrade your RAM and make your computer even faster. In fact, if you are doing so much of video or audio editing, or running many virtual machines, it is important that you have your RAM upgraded to a bigger size.

    Upgrading your external hardware – If you find yourself using the same peripheral devices that your computer came with, you will find that upgrading makes a whole lot of difference. We are more than capable of handling this.
    There are also other things that we do so as to boost the capabilities of your computer. These include cleaning your Mac computer, installing another separate operating system, and buying better software.
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    Although majority of modern computers are made in such a way that they can fix themselves, Mac computers have little problems which can make your day chaotic. Macintosh computers work quite differently from PCs.

    Therefore, if you have never used a Mac before, things can get a little confusing for you. The following are some common Mac problems that you need to be aware of.

    • Frozen App: The application of your computer refuses to respond or freezes
    • Running out of space: The computer runs slowly or takes too long to perform a task
    • Mac refusing to start: The power button refuses to respond despite being pressed
    • Losing a file: You just don’t seem to know where a file is located

    If your company is plagued with all manner of computer issues but you don’t know an Apple-approved company that you can rely on to fix them first, worry not because you have us. We make everything plain and simple. Mac It up is your answer to all Mac problems.

    We cover all kinds of repairs and hardware diagnostics like boot problems, getting spinning and coloured wheels. It could be that your Mac turns on but shows white or black screen. Worry not because we can fix all that.  If you have a warranty claim then visit

    Typical problems we repair

    • Mac Data Recovery
    • New Mac setups and Installations
    • Out of Warranty Mac repairs
    • Mac internet and networking issues
    • NAS Configuration and Installations and Small Business Mac Server


    Andrew arrived promptly and diagnosed our connection problem quickly. He suggested the best solution to fit our needs (not just the most expensive!) and completed the installation efficiently. We couldn’t be happier the the quality & service offered by Andrew at MAC it Up!

    Charlie Sherlock
    These guys are the best in the business! I was looking for the 10 star button but could only find a 5 star. Their knowledge of Apple products, back up support, responsiveness is always great. They have help me over the years to fix all my iMac & iPhone issues. Can’t recommend them enough.
    Chris Borserio
    Andrew and the team at Mac It Up were fantastic when it came to refurbishing and cleaning up my laptop. They were prompt, polite, and affordable. Highly recommend! 👍👍
    Deb Reuben
    Andrew’s expertise and knowledge was awesome. He has got me out of trouble on several occasions. I would thoroughly recommend him.
    Bruce Copp

    Highly recommend Andrew and his team.

    Kiran Vial